About us
That means fast response to email queries, assistance on the telephone before you purchase, fast and accurate picking and packing via our fulfilment warehouse, a range of delivery options including Royal Mail or courier and knowledgeable after-sales service, to deal with any queries you may have in using our products. Of course, all of our products carry a warranty and we are happy to refund or exchange any products that are faulty.
We are a family owned business and our team of warehouse staff ensure that your orders are always dealt with efficiently, right up until 3pm in the afternoon, sometimes later. If you call and we can fit your order in that afternoon, then we will do so. We can also arrange faster, guaranteed services if you need them such as next day by 9am or by noon. To place an order by telephone or to request one of our special services, please contact us on 01262 424900.
Please also contact us on 01262 424900 with any queries relating to sales, product information, ordering or after-sales service.